← Back to Leyyow
At Leyyow, we are committed to providing high-quality services to our merchants. If you are not satisfied with your service, we offer the following refund policy:
1. Eligibility for Refund
Refund requests are only eligible for services or products purchased directly through Leyyow's platform. To qualify for a refund, the following conditions must apply:
- Billing Error: If you have been incorrectly billed, we will process a refund for the extra charge.
- Subscription Cancellations: If you cancel your subscription within 14 days of purchase and have not yet used the service, you may be eligible for a full refund.
2. Non-Refundable Circumstances
Refunds will not be issued under the following conditions:
- Change of Mind: If you simply change your mind about using the service or product.
- Partial Use of Service/Product: If the product or service has already been fully or partially used.
- Subscription Renewals: After the 14-day cancellation window, subscription fees for subsequent periods are non-refundable.
3. Refund Process
- To request a refund, please contact our support team at [email protected] with your order details.
- Refund requests will be reviewed within 5-7 business days. If approved, the refund will be processed back to the original method of payment.
- You will be notified by email once your refund has been processed.
4. Late or Missing Refunds
If you haven't received your refund within the estimated timeframe, please check your bank account statement first. If the refund still hasn't appeared, please contact us at [email protected], and we’ll assist you in resolving the issue.
5. Amendments to the Refund Policy
Leyyow reserves the right to amend or modify this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all future transactions.
6. Contact Us